We recommend handwashing your Canuck items in gentle detergent as the high heat of a dishwasher can affect your seal or discolour the powder coat.

For staining, we recommend using a foam eraser sponge. Avoid harsh detergents such as bleach.  

Our cups are designed and engraved in Canada, and manufactured in China.

The decision to produce our cups in China was not taken lightly. Extensive research was conducted to explore manufacturing options in Canada. Unfortunately, the combination of high labor costs, material expenses, and the need to send cups to multiple factories for various processes made the domestic option financially impractical.

Despite manufacturing overseas, we maintain a strong commitment to Canadian roots. All design work and the engraving process are conducted in-house in Ontario, Canada. Additionally, we actively contribute to Canadian charities, support local businesses, and collaborate with our Canadian partners to foster mutual growth. Our dedication to Canada extends beyond production, emphasizing our ongoing efforts to positively impact the local community and economy.

Canuck Canada products have a lifetime warranty for manufacturing defects. Defective items include issues with construction, insulation as well as manufacturing imperfections in the steel. This does not include damages from daily wear and tear, such as chips, scratches, dents and staining.

Our BPA lids, however, have a one (1) year warranty for cracked or broken lids and rubber gaskets. Canuck Canada will provide replacement parts within one (1) year at no cost.  After one (1) year, spare parts will no longer be covered under warranty, but may be purchased from our store.

Should any of your Canuck products be defective, please contact us as soon as possible with your order number and the name of the defective item.